Fonative incident

Customer portal issue detected by automated monitoring

Notice Resolved View vendor source →

Fonative experienced a notice incident on December 6, 2022 affecting Customer Portal, lasting 10h 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2022, 12:30 AM UTC
Resolved
Dec 06, 2022, 11:04 AM UTC
Duration
10h 34m
Detected by Pingoru
Dec 06, 2022, 12:30 AM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Dec 06, 2022, 12:30 AM UTC

    We are currently investigating this issue

  2. resolved Dec 06, 2022, 11:04 AM UTC

    This was an artificial incident to test new monitoring servers. The portal was up and running during this deployment.