Fonative Outage History

Fonative had 2 outages in the last 2 years totaling 12m of downtime — averaging 0.1 incidents per month.

There were 2 Fonative outages since July 7, 2025 totaling 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fonative.com

Notice January 27, 2026

Customer portal issue detected by automated monitoring

Detected by Pingoru: Jan 27, 2026, 04:27 PM UTC
Resolved: Jan 27, 2026, 04:29 PM UTC
Duration: 1m

Affected: Customer Portal

Timeline · 2 updates

investigating Jan 27, 2026, 08:20 PM UTC

We are currently investigating this issue
resolved Jan 28, 2026, 04:49 PM UTC

This was a false alarm. The testing server is located behind a Cloudflare connection and CF had an incident yesterday. The portal was up and accessible. CF cleared their issue ~16:27 UTC on 1/27.

Read the full incident report →

Notice September 5, 2025

Voice API issue detected by automated monitoring

Detected by Pingoru: Sep 05, 2025, 07:05 PM UTC
Resolved: Sep 05, 2025, 07:15 PM UTC
Duration: 10m

Affected: Voice API

Timeline · 2 updates

investigating Sep 05, 2025, 07:05 PM UTC

We are currently investigating this issue
resolved Sep 05, 2025, 07:15 PM UTC

This was a test infrastructure issue - there was no issue with the production platform.

Read the full incident report →