Fonative incident

Voice API issue detected by automated monitoring

Major Resolved View vendor source →

Fonative experienced a major incident on July 1, 2024 affecting Voice API, lasting 8h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 02:15 AM UTC
Resolved
Jul 01, 2024, 10:15 AM UTC
Duration
8h
Detected by Pingoru
Jul 01, 2024, 02:15 AM UTC

Affected components

Voice API

Update timeline

  1. investigating Jun 27, 2024, 06:59 PM UTC

    We are currently investigating this issue

  2. resolved Jul 01, 2024, 06:14 PM UTC

    Issue has been identified and remediated. Two of our test servers had an issue that caused a side effect with our test results.