Fonative incident

Voice API issue detected by automated monitoring

Major Resolved View vendor source →

Fonative experienced a major incident on November 21, 2024 affecting Voice API, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 03:30 PM UTC
Resolved
Nov 21, 2024, 08:52 PM UTC
Duration
5h 22m
Detected by Pingoru
Nov 21, 2024, 03:30 PM UTC

Affected components

Voice API

Update timeline

  1. investigating Nov 21, 2024, 05:57 PM UTC

    We are currently investigating this issue

  2. resolved Nov 22, 2024, 06:55 PM UTC

    Internal server issue introduced platform latency - issue resolved