Fonative incident

Customer portal issue detected by automated monitoring

Minor Resolved View vendor source →

Fonative experienced a minor incident on December 14, 2024 affecting Customer Portal, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2024, 05:40 PM UTC
Resolved
Dec 14, 2024, 05:49 PM UTC
Duration
8m
Detected by Pingoru
Dec 14, 2024, 05:40 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Dec 14, 2024, 05:40 PM UTC

    We are currently investigating this issue

  2. resolved Dec 16, 2024, 01:59 PM UTC

    A standard maintenance procedure caused a network flap. Due to the HA configuration there was no customer impact.