Fonative incident

Voice API issue detected by automated monitoring

Minor Resolved View vendor source →

Fonative experienced a minor incident on January 23, 2025 affecting Voice API, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 04:37 PM UTC
Resolved
Jan 23, 2025, 04:41 PM UTC
Duration
4m
Detected by Pingoru
Jan 23, 2025, 04:37 PM UTC

Affected components

Voice API

Update timeline

  1. investigating Jan 23, 2025, 04:35 PM UTC

    We are currently investigating this issue

  2. investigating Jan 23, 2025, 07:00 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 23, 2025, 07:04 PM UTC

    This incident has been resolved. There was a temporary impairment where a subset of our webservers had DNS resolution issues.