Fonative incident

Customer portal issue detected by automated monitoring

Notice Resolved View vendor source →

Fonative experienced a notice incident on November 18, 2025 affecting Customer Portal, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:29 PM UTC
Resolved
Nov 18, 2025, 04:55 PM UTC
Duration
4h 25m
Detected by Pingoru
Nov 18, 2025, 12:29 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Nov 18, 2025, 12:29 PM UTC

    We are currently investigating this issue

  2. resolved Nov 18, 2025, 04:55 PM UTC

    Duplicate incident created by monitoring system