Foleon experienced a major incident on February 11, 2021 affecting Foleon Docs and Platform, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Foleon DocsPlatform
Update timeline
- identified Feb 11, 2021, 11:43 AM UTC
There was a power outage in one of our data centers impacting our Instant Magazine Name Server. This caused part of the live publications (hosted via s1.instantmagazine.com) to be unavailable for +/- 30 minutes. This issue mainly impacts Instant Magazine Origin customers.
- resolved Feb 11, 2021, 11:44 AM UTC
The issue has now been resolved. All Name Servers are up and running again and live publications are all available again. Furthermore, creation of new projects and screenshots of older Media Library assets were also temporarily unavailable. These too, are now working as intended again.