Foleon incident

Logging in with SSO currently unavailable

Major Resolved View vendor source →

Foleon experienced a major incident on March 11, 2021 affecting Foleon Docs and Platform, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2021, 10:22 AM UTC
Resolved
Mar 11, 2021, 12:15 PM UTC
Duration
1h 52m
Detected by Pingoru
Mar 11, 2021, 10:22 AM UTC

Affected components

Foleon DocsPlatform

Update timeline

  1. identified Mar 11, 2021, 10:22 AM UTC

    Logging in to publications or the Foleon platform through SSO is unavailable right now for Foleon hosted Federation Metadata XML files. Starting from approximately 11/03/2021 at 09:00 CET. If the metadata is hosted by our customers logging in through SSO should still work. Please note this only applies for accounts or publications that are gated with our SSO for which Foleon hosts Federation Metadata XML files. All other publications and accounts are available and fully operational

  2. resolved Mar 11, 2021, 01:27 PM UTC

    This incident has been resolved.