Foleon experienced a major incident on June 8, 2021 affecting Foleon Docs and Platform, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 08, 2021, 10:19 AM UTC
We have been informed that a cloud computing service provider that’s been used by a lot of bigger companies is currently facing downtime. For our platform this means videos from Vimeo and images coming from our native Unsplash integration are currently not showing on editor, preview and published Foleon Docs. We’re monitoring this closely and will inform you once these services are available again.
- identified Jun 08, 2021, 10:31 AM UTC
The issue has been identified, we're dependent of external platforms and are closely monitoring them.
- resolved Jun 08, 2021, 12:00 PM UTC
We have been informed that this issue has now been resolved. Unsplash images and Vimeo videos are back in the editor, preview and published Foleon Docs. No further actions required.