Foleon experienced a major incident on October 14, 2021 affecting Foleon Analytics, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Foleon Analytics
Update timeline
- investigating Oct 14, 2021, 10:05 AM UTC
We are currently investigating an issue with the availability/performance of part of the data of our native reports, starting from approximately 14/10/2021 at 11:30 CET. Currently we can verify that no other parts of the platform are affected. Updates will follow.
- investigating Oct 14, 2021, 10:17 AM UTC
We are continuing to investigate this issue.
- resolved Oct 14, 2021, 10:48 AM UTC
We have identified the cause of this error and applied a fix. The problem has been resolved.