Foleon experienced a minor incident on November 23, 2022 affecting Foleon Docs, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 23, 2022, 07:59 AM UTC
We are currently investigating an issue with the images not loading across Foleon Docs, starting from approximately 23/11/2022 at 04:00 AM CET. It’s currently unclear whether other parts of our platform are also affected by this issue. Updates will follow.
- identified Nov 23, 2022, 08:18 AM UTC
This incident is caused by the expired certificate that prevented all of the files that were served from assets.foleon.com from loading correctly on Foleon. Our team is currently working on implementing a fix.
- monitoring Nov 23, 2022, 08:20 AM UTC
We have identified the cause of this error and applied a fix. We are currently monitoring for full resolution.
- resolved Nov 23, 2022, 08:30 AM UTC
This issue has now been resolved! Thank you for patience.