Foleon incident

Certificate Renewal Warning

Minor Resolved View vendor source →

Foleon experienced a minor incident on November 22, 2023 affecting Foleon Docs, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2023, 12:25 PM UTC
Resolved
Nov 22, 2023, 03:39 PM UTC
Duration
3h 14m
Detected by Pingoru
Nov 22, 2023, 12:25 PM UTC

Affected components

Foleon Docs

Update timeline

  1. investigating Nov 22, 2023, 12:25 PM UTC

    We are experiencing issues with the certificate renewal workflow. We are optimising the process and will keep you updated. This can potentially result in a certificate not being renewed in time automatically. We are doing everything we can to resolve the issue as soon as possible.

  2. investigating Nov 22, 2023, 01:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 22, 2023, 01:32 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 22, 2023, 02:00 PM UTC

    We are continuing to investigate this issue.

  5. investigating Nov 22, 2023, 02:30 PM UTC

    We are continuing to investigate this issue.

  6. investigating Nov 22, 2023, 03:00 PM UTC

    We are continuing to investigate this issue.

  7. investigating Nov 22, 2023, 03:33 PM UTC

    We are continuing to investigate this issue.

  8. resolved Nov 22, 2023, 03:39 PM UTC

    We’ve been able to resolve the issue but still monitoring the root cause.