Foleon incident

Public Previews show a 404 error.

Major Resolved View vendor source →

Foleon experienced a major incident on November 23, 2023 affecting Foleon Docs, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2023, 12:43 PM UTC
Resolved
Nov 23, 2023, 02:01 PM UTC
Duration
1h 18m
Detected by Pingoru
Nov 23, 2023, 12:43 PM UTC

Affected components

Foleon Docs

Update timeline

  1. identified Nov 23, 2023, 12:43 PM UTC

    We have identified an issue where public previews are not accessible when the user is not logged in on the Foleon Platform. We have already identified the cause and are working on a fix.

  2. identified Nov 23, 2023, 01:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 23, 2023, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 23, 2023, 02:01 PM UTC

    This incident has been resolved.