Foleon incident

Login Incident

Critical Resolved View vendor source →

Foleon experienced a critical incident on November 23, 2023 affecting Platform, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2023, 01:50 PM UTC
Resolved
Nov 23, 2023, 02:31 PM UTC
Duration
41m
Detected by Pingoru
Nov 23, 2023, 01:50 PM UTC

Affected components

Platform

Update timeline

  1. investigating Nov 23, 2023, 01:50 PM UTC

    We found an issue that blocks users from logging in. We are investigating the issue.

  2. monitoring Nov 23, 2023, 02:04 PM UTC

    We found the cause and immediately implemented a fix. The issue is now resolved. We are now monitoring.

  3. resolved Nov 23, 2023, 02:31 PM UTC

    The fix is stable and the incident has been resolved.