Foleon incident

Platform

Minor Resolved View vendor source →

Foleon experienced a minor incident on August 10, 2021 affecting Platform, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2021, 09:17 AM UTC
Resolved
Aug 10, 2021, 09:51 AM UTC
Duration
33m
Detected by Pingoru
Aug 10, 2021, 09:17 AM UTC

Affected components

Platform

Update timeline

  1. investigating Aug 10, 2021, 09:17 AM UTC

    We are currently investigating an issue with the login of our platform, starting from approximately 10/08/2021 at 10:58 CET.

  2. investigating Aug 10, 2021, 09:27 AM UTC

    This incident is caused by certificate auto-renewing failure on one of our services. We found that the entire editor and the dashboard are affected. Our team is currently working on implementing a fix.

  3. investigating Aug 10, 2021, 09:49 AM UTC

    This issue has now been resolved. No additional steps required.

  4. resolved Aug 10, 2021, 09:51 AM UTC

    This incident has been resolved.