Foleon incident

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Major Resolved View vendor source →

Foleon experienced a major incident on September 30, 2021 affecting Foleon Docs, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2021, 02:52 PM UTC
Resolved
Sep 30, 2021, 03:04 PM UTC
Duration
11m
Detected by Pingoru
Sep 30, 2021, 02:52 PM UTC

Affected components

Foleon Docs

Update timeline

  1. investigating Sep 30, 2021, 02:52 PM UTC

    We are currently investigating an issue with the availability/performance of the previews, starting from approximately 30/09/2021 at 16:14 CET. At the moment SSO and SAML are also affected by this issue. Updates will follow.

  2. resolved Sep 30, 2021, 03:04 PM UTC

    There have been connection issues in our network which caused SAML and preview to experience down time. The problem has been resolved permanently.