Foleon experienced a notice incident on September 30, 2024 affecting Platform and API, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2024, 12:05 PM UTC
The Foleon platform is currently experiencing technical difficulties. The Development team is working to resolve the issue.
- identified Sep 30, 2024, 12:19 PM UTC
We are currently experiencing an outage with one of our database hosts. To ensure continued service, we are in the process of migrating our databases to a different region.
- identified Sep 30, 2024, 12:59 PM UTC
We are currently experiencing an outage with one of our database hosts. To ensure continued service, we are in the process of migrating our databases to a different region.
- monitoring Sep 30, 2024, 01:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2024, 01:32 PM UTC
The issue has been successfully resolved. However, changes made to the Doc settings and Global Doc settings between 11:50 and 15:20 CEST may not have been saved. Therefore, it is necessary to reapply these Doc settings and Global Doc settings and republish the affected Docs.