Foleon experienced a minor incident on March 31, 2025 affecting Platform, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- identified Mar 31, 2025, 08:12 AM UTC
We are aware of an issue where SSO login may not work for users from agency partner accounts. Our team is investigating, and we will provide updates as soon as possible. Thank you for your patience.
- identified Mar 31, 2025, 09:32 AM UTC
We have identified that the SSO issue affects a very small number of customers with specific configurations. As a workaround, users can log in using email and password if their account allows it.
- resolved Mar 31, 2025, 10:18 AM UTC
The SSO issue has been resolved. Access should return to normal as systems propagate the change. Thank you for your patience!