Atlassian Focus incident

Search results not showing in Atlassian Focus

Minor Resolved View vendor source →

Atlassian Focus experienced a minor incident on March 20, 2025 affecting Search, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2025, 08:25 PM UTC
Resolved
Mar 20, 2025, 10:11 PM UTC
Duration
1h 45m
Detected by Pingoru
Mar 20, 2025, 08:25 PM UTC

Affected components

Search

Update timeline

  1. investigating Mar 20, 2025, 08:25 PM UTC

    We are investigating reports of search errors for all Atlassian Focus Cloud customers. We will provide more details once we identify the root cause.

  2. identified Mar 20, 2025, 09:26 PM UTC

    We continue to work on resolving the search functionality for Atlassian Focus. We have identified the root cause and are working on a resolution.

  3. resolved Mar 20, 2025, 10:11 PM UTC

    Between 19:35 UTC to 21:50 UTC, we experienced search functionality issues for Atlassian Focus. The issue has been resolved and the service is operating normally.