Atlassian Focus had 11 outages in the last 2 years totaling 68h 38m of downtime — averaging 0.5 incidents per month.
There were 11 Atlassian Focus outages since March 20, 2025 totaling 68h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are actively investigating reports of performance degradation affecting Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo. We'll share updates here as more information is available.
We are actively investigating reports of performance degradation affecting Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, and Rovo. We'll share updates here as more information is available.
We have identified the cause of the issue, and our teams are diligently working on mitigations. We're currently seeing signs of improvements. We'll continue to share additional updates here in 60 minutes or as more information becomes available.
Our teams are continuing to implement mitigations. Error rates have decreased across all products and we are seeing improvements. We will continue to provide updates here in 60 minutes or as more information becomes available.
On December 15th, 2025, Admin Hub, Atlassian Analytics, Confluence Cloud, Ecosystem, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo users in the prod-us-east region may have experienced performance degradations and errors on the web page and mobile apps. The issue has now been resolved, and the service is operating normally for all affected customers.
We are currently investigating this issue.
The issue has been mitigated.
The issue has been identified and a fix is being implemented.
We continue to work on a fix for this issue.
We continue to work on a fix for this issue.
The issue has been resolved. Jira Align data now appears properly within Focus for all customer sites.
We are currently investigating an issue where work items (Jira issues, Atlassian Projects/Goals) are unable to be unlinked from Focus areas. Team is actively investigating and will provide updates shortly.
We have identified the issue and are deploying a change to fix. Expecting mitigation within an hour.
Mitigation is expected to take slighter longer than anticipated - expecting another hour or so.
The fix has been deployed and we're seeing mitigation. Continuing to monitor and verify.
Incident confirmed as resolved.
The issue has been identified and we're rolling out a fix.
Fix is merged and we are monitoring its roll out
The incident has been resolved.
We're investigating an issue causing Focus dashboards not to filter correctly by goals linked to a focus area. We'll provide updates as we investigate the root cause.
We've identified the root cause of the issue and implemented a fix that has restored the correct filtering to Focus dashboards.
We are investigating reports of search errors for all Atlassian Focus Cloud customers. We will provide more details once we identify the root cause.
We continue to work on resolving the search functionality for Atlassian Focus. We have identified the root cause and are working on a resolution.
Between 19:35 UTC to 21:50 UTC, we experienced search functionality issues for Atlassian Focus. The issue has been resolved and the service is operating normally.