FMX incident

System Stability Issue

Major Resolved View vendor source →

FMX experienced a major incident on February 18, 2019 affecting Web App, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2019, 02:30 PM UTC
Resolved
Feb 18, 2019, 04:28 PM UTC
Duration
1h 58m
Detected by Pingoru
Feb 18, 2019, 02:30 PM UTC

Affected components

Web App

Update timeline

  1. identified Feb 18, 2019, 02:30 PM UTC

    We've identified a system stability issue related to a bug fix that was introuduced 2-17-2019. The team is currently working to resolve the issue. We expect to have this issue resolved in less than 3 hours and will continue to update this message as progress is made. We apologize for any inconvenience.

  2. monitoring Feb 18, 2019, 02:40 PM UTC

    A fix has been implemented and we are monitoring the application to ensure that the fix was effective.

  3. monitoring Feb 18, 2019, 02:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 18, 2019, 04:28 PM UTC

    This incident has been resolved.