FMX incident

Degraded application performance

Minor Resolved View vendor source →

FMX experienced a minor incident on October 11, 2019 affecting Web App, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2019, 01:18 PM UTC
Resolved
Oct 11, 2019, 01:31 PM UTC
Duration
12m
Detected by Pingoru
Oct 11, 2019, 01:18 PM UTC

Affected components

Web App

Update timeline

  1. identified Oct 11, 2019, 01:18 PM UTC

    We identified an issue related to our database this morning that is causing slow response times across our application. We've implemented a fix but performance will require some time to fully recover. We apologize for the inconvenience and will update this page when the issue is fully resolved.

  2. monitoring Oct 11, 2019, 01:23 PM UTC

    It appears as if application performance is returning to normal. We're continuing to monitor the situation to ensure that performance remains level.

  3. resolved Oct 11, 2019, 01:31 PM UTC

    This incident has been resolved.