FMX experienced a critical incident on September 12, 2022 affecting Web App and API and 1 more component, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 12, 2022, 03:36 PM UTC
We are currently investigating this issue. We will update this page with more information as we have it. We apologize for the inconvenience!
- investigating Sep 12, 2022, 03:46 PM UTC
We are still investigating this issue but are upgrading its status to a major outage. We will update this page with more information as we have it. We apologize for the inconvenience!
- investigating Sep 12, 2022, 04:34 PM UTC
We are still investigating this issue and are in contact with our Cloud Service Provider. We will update this page with more information as we have it. We apologize for the inconvenience!
- investigating Sep 12, 2022, 05:34 PM UTC
FMX is back online. We are still investigating this issue and are in contact with our Cloud Service Provider. We've updated our status to degraded performance as we continue to monitor the situation. We will update this page with more information as we have it. We apologize for the inconvenience!
- resolved Sep 12, 2022, 08:45 PM UTC
This incident has been resolved.