FMX experienced a critical incident on September 30, 2022 affecting Web App and API and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 30, 2022, 01:32 PM UTC
Our Cloud Service Provider, Microsoft Azure, has a bug in their service that is causing this, the other brief outages we've had, and the 9/12 outage. We detected the issue at 9:28 AM EST, and are implementing the temporary fix that Azure has advised us on, and we expect that service should return shortly. Azure is in the process of preparing their permanent fix for this bug for deployment. We are continuing to work with them on any possible escalations to their deployment process. We will update our status page once service returns and again when we have confirmed that Azure's fix was deployed. We apologize for the inconvenience.
- resolved Sep 30, 2022, 01:40 PM UTC
This incident has been resolved.