FMX incident

Site outage

Critical Resolved View vendor source →

FMX experienced a critical incident on November 16, 2022 affecting Web App and API and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2022, 11:13 PM UTC
Resolved
Nov 16, 2022, 11:38 PM UTC
Duration
25m
Detected by Pingoru
Nov 16, 2022, 11:13 PM UTC

Affected components

Web AppAPIEmailReporting Dashboards

Update timeline

  1. investigating Nov 16, 2022, 11:13 PM UTC

    We're currently investigating a site outage that began at 5:44 pm EST. Our typical responses to this known issue with our Cloud Service Provider do not seem to have had an impact. We'll report back as we have more information. We apologize for the inconvenience!

  2. resolved Nov 16, 2022, 11:38 PM UTC

    This incident has been resolved. We'll continue to monitor the application for any issues. We apologize for the inconvenience!