FMX experienced a critical incident on December 2, 2022 affecting Web App and API and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppAPIEmailReporting Dashboards
Update timeline
- investigating Dec 02, 2022, 06:30 PM UTC
We're currently investigating a site outage that began at 1:12 pm EST. Our typical responses to this known issue with our Cloud Service Provider do not seem to have had an impact. We'll report back as we have more information. We apologize for the inconvenience!
- resolved Dec 02, 2022, 06:51 PM UTC
This incident has been resolved. This outage was the result of a bug that our Cloud Service Provider, Microsoft Azure, has in the service offering that FMX consumes. Microsoft Azure has assured us that they are currently testing a fix for this issue. We apologize for the inconvenience!