FMX incident

Degraded performance resolving work requests

Minor Resolved View vendor source →

FMX experienced a minor incident on February 20, 2023 affecting Web App, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2023, 12:40 PM UTC
Resolved
Feb 20, 2023, 01:30 PM UTC
Duration
50m
Detected by Pingoru
Feb 20, 2023, 12:40 PM UTC

Affected components

Web App

Update timeline

  1. identified Feb 20, 2023, 12:40 PM UTC

    We have identified an issue that is impacting users ability to resolve work requests. We have identified a fix and are working to implement it. We will respond back on our status page with a timeline shortly. We apologize for any inconvenience this issue has caused.

  2. identified Feb 20, 2023, 01:07 PM UTC

    We are rolling out a fix now. We expect full service to be returned in 20 minutes or less. We apologize for any inconvenience this issue has caused.

  3. resolved Feb 20, 2023, 01:30 PM UTC

    This issue is now resolved. We apologize for any inconvenience this issue has caused.