FMX incident

Outage

Major Resolved View vendor source →

FMX experienced a major incident on March 10, 2023 affecting Web App and API and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2023, 05:03 PM UTC
Resolved
Mar 10, 2023, 05:44 PM UTC
Duration
40m
Detected by Pingoru
Mar 10, 2023, 05:03 PM UTC

Affected components

Web AppAPIEmailReporting Dashboards

Update timeline

  1. investigating Mar 10, 2023, 05:03 PM UTC

    We are currently investigating an issue related to our servers. We will report back when we have more information. We apologize for the inconvenience.

  2. investigating Mar 10, 2023, 05:19 PM UTC

    We are continuing to investigate an issue related to our servers. We will report back when we have more information. We apologize for the inconvenience.

  3. identified Mar 10, 2023, 05:32 PM UTC

    The application is back online. However, we may see degraded performance until our system can recover from the issue. We will report back when our application performance is back to normal. We apologize for the inconvenience.

  4. resolved Mar 10, 2023, 05:44 PM UTC

    This incident has been resolved. Application performance should be back to normal.