FMX experienced a major incident on April 14, 2025 affecting Web App and API and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 14, 2025, 03:57 PM UTC
We deployed a critical hotfix to address an issue in our system. While this deployment was designed to occur without downtime, an internal misconfiguration inadvertently triggered maintenance mode. We have identified the issue and are actively working on remediation steps. We sincerely apologize for this interruption and any inconvenience it may have caused.
- identified Apr 14, 2025, 04:00 PM UTC
The main application should be available now and we are still working through the other services
- monitoring Apr 14, 2025, 04:11 PM UTC
A fix has been implemented and we are now monitoring.
- resolved Apr 14, 2025, 04:38 PM UTC
This incident has been resolved. Again. We sincerely apologize for this interruption and any inconvenience this may have caused.