Flowroute Outage History

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Flowroute had 5 outages in the last 2 years totaling 231h 51m of downtime — averaging 0.2 incidents per month.

There were 5 Flowroute outages since February 11, 2026 totaling 231h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.flowroute.com

Minor October 3, 2026

Billing Statement Availability Issue

Detected by Pingoru
Oct 03, 2026, 12:23 AM UTC
Resolved
Oct 04, 2026, 02:00 PM UTC
Duration
1d 13h
Affected: Manage PortalAPIs
Timeline · 2 updates
  1. identified Oct 03, 2026, 12:23 AM UTC

    We identified an issue affecting billing system. As a result, certain billing transactions from September may not be fully reflected with all applicable taxes, and the latest billing statement is temporarily unavailable. Our engineering team is actively working to resolve the issue and restore affected services. Updates will follow.

  2. resolved Oct 05, 2026, 08:25 PM UTC

    The incident has been resolved, September statements are now available in the Manage portal.

Read the full incident report →

Major July 27, 2026

Inbound Toll Free Call Failures

Detected by Pingoru
Jul 27, 2026, 02:22 PM UTC
Resolved
Jul 27, 2026, 03:51 PM UTC
Duration
1h 28m
Affected: Inbound Voice
Timeline · 4 updates
  1. investigating Jul 27, 2026, 02:22 PM UTC

    We are currently investigating reports of failures on inbound toll free calls.

  2. identified Jul 27, 2026, 02:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 27, 2026, 02:42 PM UTC

    A fix has been implemented and our initial testing is showing it is fixed. We are continuing to monitor the results.

  4. resolved Jul 27, 2026, 03:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2026

Intermittent inbound Toll Free call failures

Detected by Pingoru
May 14, 2026, 03:45 PM UTC
Resolved
May 14, 2026, 04:55 PM UTC
Duration
1h 9m
Affected: Inbound Voice
Timeline · 4 updates
  1. investigating May 14, 2026, 03:45 PM UTC

    We are investigating reports of intermittent inbound call failures to Toll Free numbers.

  2. identified May 14, 2026, 03:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2026, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2026, 04:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2026

Intermittent Outbound One Way Audio

Detected by Pingoru
Mar 03, 2026, 03:15 PM UTC
Resolved
Mar 03, 2026, 05:20 PM UTC
Duration
2h 5m
Affected: Outbound Voice
Timeline · 3 updates
  1. investigating Mar 03, 2026, 03:15 PM UTC

    We are currently investigating intermittent outbound one way audio.

  2. monitoring Mar 03, 2026, 03:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 05:20 PM UTC

    This issue has been fully resolved

Read the full incident report →

Minor February 11, 2026

CDR export delays

Detected by Pingoru
Feb 11, 2026, 07:53 PM UTC
Resolved
Feb 19, 2026, 05:23 PM UTC
Duration
7d 21h
Affected: Manage PortalAPIs
Timeline · 4 updates
  1. investigating Feb 11, 2026, 07:53 PM UTC

    We are currently investigating delays with our CDR exports in both the Manage portal and CDR export APIs.

  2. monitoring Feb 13, 2026, 08:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Feb 17, 2026, 07:00 PM UTC

    We are currently investigating new delays with our CDR exports.

  4. resolved Feb 19, 2026, 05:23 PM UTC

    This incident has been resolved.

Read the full incident report →