Flow Capture incident

Forma Build

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on August 27, 2026, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 02:41 PM UTC
Resolved
Aug 28, 2026, 05:01 PM UTC
Duration
1d 2h
Detected by Pingoru
Aug 27, 2026, 02:41 PM UTC

Update timeline

  1. investigating Aug 27, 2026, 02:41 PM UTC

    We are investigating an issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Aug 27, 2026, 03:42 PM UTC

    We are continuing to investigate an issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. investigating Aug 27, 2026, 04:44 PM UTC

    We are continuing to investigate an issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. investigating Aug 27, 2026, 05:47 PM UTC

    We are continuing to investigate an issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

  5. identified Aug 27, 2026, 06:46 PM UTC

    We have identified the cause of the issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

  6. identified Aug 27, 2026, 09:36 PM UTC

    We have identified the cause of the issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

  7. identified Aug 27, 2026, 11:30 PM UTC

    We have identified the cause of the issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

  8. identified Aug 28, 2026, 01:30 AM UTC

    We have identified the cause of the issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

  9. identified Aug 28, 2026, 03:30 AM UTC

    We have identified the cause of the issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 1 hour or sooner if we have more information to share.

  10. identified Aug 28, 2026, 04:34 AM UTC

    We have identified the cause of the issue where customers are unable to create, import, or update model-based Assets in Forma Build in US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hour or sooner if we have more information to share.

  11. identified Aug 28, 2026, 06:36 AM UTC

    We have identified the cause of the issue preventing customers from creating, importing, or updating model-based Assets in Forma Build in the US and European Union regions. We have taken steps to restore service for many affected customers however, some customers may continue to experience the issue as we actively work to restore full service. We will provide another update within 6 hours or sooner if more information becomes available.

  12. identified Aug 28, 2026, 12:58 PM UTC

    We have identified the cause of the issue preventing customers from creating, importing, or updating model-based Assets in Forma Build in the US and European Union regions. We have taken steps to restore service for many affected customers however, some customers may continue to experience the issue as we actively work to restore full service. We will provide another update within 2 hours or sooner if more information becomes available.

  13. identified Aug 28, 2026, 03:06 PM UTC

    We have identified the cause of the issue preventing customers from creating, importing, or updating model-based Assets in Forma Build in the US and European Union regions. We have taken steps to restore service for many affected customers however, some customers may continue to experience the issue as we actively work to restore full service. We will provide another update within 2 hours or sooner if more information becomes available.

  14. resolved Aug 28, 2026, 05:01 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.