Flow Capture incident
Autodesk Docs for Government | BIM Collaborate Pro for Government
Flow Capture experienced a minor incident on July 29, 2026 affecting Autodesk Docs for Government and BIM Collaborate Pro for Government, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2026, 07:26 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 29, 2026, 08:04 PM UTC
We are continuing to investigate an issue where customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 29, 2026, 08:06 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.