Flow Capture experienced a minor incident on July 10, 2026, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 10, 2026, 07:32 AM UTC
We are investigating an issue where customers are unable to connect to Autodesk Support Via call. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 10, 2026, 08:33 AM UTC
We are continuing to investigate an issue where customers are unable to connect to Autodesk Support via call. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 10, 2026, 08:44 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.