Flow Capture experienced a minor incident on July 8, 2026 affecting Fusion, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 12:43 PM UTC
We are investigating an issue where customers are currently unable to trigger new translation workflows or upload new models in BuildingConnected, Autodesk Fusion, and APS Model Derivative We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Jul 08, 2026, 01:32 PM UTC
We are continuing to investigate an issue customers are currently unable to trigger new translation workflows or upload new models across multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jul 08, 2026, 02:08 PM UTC
We have identified the cause of the issue where customers are currently unable to trigger new translation workflows or upload new models across multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- identified Jul 08, 2026, 02:29 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 08, 2026, 03:54 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.