Flow Capture experienced a minor incident on May 27, 2026, lasting 41m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 27, 2026, 02:14 AM UTC
We are investigating an issue where customers are unable to access or install software after registering for an educational license in manage.autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating May 27, 2026, 03:25 AM UTC
We are continuing to investigate where customers are unable to view, access, install software, or manage subscriptions from manage.autodesk.com, impacting both Education and Commercial users. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved May 27, 2026, 04:07 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.