Flow Capture incident

Autodesk Support

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on May 21, 2026, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 10:29 PM UTC
Resolved
May 21, 2026, 11:02 PM UTC
Duration
32m
Detected by Pingoru
May 21, 2026, 10:29 PM UTC

Update timeline

  1. investigating May 21, 2026, 10:29 PM UTC

    We are investigating an issue where customers are unable to contact Autodesk Support via chat. Our team is actively working on this and will provide an update within 60 minutes or sooner if additional information becomes available.

  2. resolved May 21, 2026, 11:02 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.