Flow Capture incident

Upload failures

Major Resolved View vendor source →

Flow Capture experienced a major incident on March 29, 2020 affecting Application and Uploads/Processing, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2020, 11:07 PM UTC
Resolved
Mar 30, 2020, 01:44 AM UTC
Duration
2h 37m
Detected by Pingoru
Mar 29, 2020, 11:07 PM UTC

Affected components

ApplicationUploads/Processing

Update timeline

  1. investigating Mar 29, 2020, 11:07 PM UTC

    We are currently investigating an error with uploading of new content into Moxion. Uploads will be retried automatically when we have identified and resolved this issue

  2. monitoring Mar 30, 2020, 12:16 AM UTC

    This issue has now been resolved. We will continue to monitor the system for any further errors. Assets that have failed processing will be automatically retried and should be available shortly.

  3. resolved Mar 30, 2020, 01:44 AM UTC

    This incident has been resolved.