Flow Capture experienced a minor incident on June 14, 2020 affecting Uploads/Processing, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Uploads/Processing
Update timeline
- investigating Jun 14, 2020, 11:27 PM UTC
We are currently investigating an issue with upload processing. Assets are failing to process and will be retried.
- identified Jun 14, 2020, 11:48 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 15, 2020, 12:33 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 15, 2020, 01:06 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 15, 2020, 01:22 AM UTC
A fix has been applied and we are monitoring the results.
- resolved Jun 15, 2020, 02:41 AM UTC
This incident has now been resolved.