Flow Capture incident

Video processing delayed

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on December 15, 2020 affecting Uploads/Processing, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2020, 03:50 AM UTC
Resolved
Dec 15, 2020, 04:20 AM UTC
Duration
29m
Detected by Pingoru
Dec 15, 2020, 03:50 AM UTC

Affected components

Uploads/Processing

Update timeline

  1. identified Dec 15, 2020, 03:50 AM UTC

    We've identified an issue that is preventing uploaded video assets from completing processing. We're currently working on a fix.

  2. monitoring Dec 15, 2020, 04:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2020, 04:20 AM UTC

    This incident has been resolved.