Flow Capture incident

Issues with Processing and Watermarking

Notice Resolved View vendor source →

Flow Capture experienced a notice incident on December 15, 2020 affecting Uploads/Processing, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2020, 07:33 AM UTC
Resolved
Dec 15, 2020, 08:42 AM UTC
Duration
1h 8m
Detected by Pingoru
Dec 15, 2020, 07:33 AM UTC

Affected components

Uploads/Processing

Update timeline

  1. investigating Dec 15, 2020, 07:33 AM UTC

    We are aware of an issue with processing and watermarking which we are investigating.

  2. monitoring Dec 15, 2020, 08:25 AM UTC

    A fix has been issued and we are monitoring the results. Available assets will be re-processed.

  3. resolved Dec 15, 2020, 08:42 AM UTC

    This incident has been resolved.