Flow Capture experienced a minor incident on November 1, 2022 affecting Application and Integrations/APIs and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationIntegrations/APIsUploads/ProcessingViewing/PlaybackDownloadsAdministrationNotificationsReports
Update timeline
- investigating Nov 01, 2022, 08:18 AM UTC
We are currently investigating this issue.
- investigating Nov 01, 2022, 08:18 AM UTC
We are investigating reports of intermittent disconnections/logouts from Moxion
- identified Nov 01, 2022, 08:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 01, 2022, 08:34 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 01, 2022, 08:40 AM UTC
We have increased our capacity to account for the degraded performance and have restored service. The Moxion Engineering Team will continue to monitor.
- resolved Nov 01, 2022, 08:56 AM UTC
This incident has been resolved.