Flow Capture experienced a critical incident on January 11, 2023 affecting Uploads/Processing, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Uploads/Processing
Update timeline
- investigating Jan 11, 2023, 02:11 PM UTC
We are currently experiencing a system-wide issue with uploading assets failing to process. We are investigating this issue so that we can work towards resolving. The status can be monitored at https://status.moxion.io
- monitoring Jan 11, 2023, 02:41 PM UTC
We have applied a fix and are monitoring the system
- resolved Jan 11, 2023, 03:07 PM UTC
This outage has now been resolved, and the processing of uploaded assets is back to normal. In addition, reprocessing has been initiated for all assets which failed to process during this outage, and will be available for playback shortly. For any issues, please contact Moxion support - [email protected]