Flow Capture incident

Playback Issues Reported

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on September 16, 2024 affecting Viewing/Playback, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 06:30 PM UTC
Resolved
Sep 16, 2024, 06:41 PM UTC
Duration
11m
Detected by Pingoru
Sep 16, 2024, 06:30 PM UTC

Affected components

Viewing/Playback

Update timeline

  1. investigating Sep 16, 2024, 06:30 PM UTC

    We are currently investigating an issue with multiple users reporting playback issues on Flow Capture. We will update this space as more information becomes available.

  2. resolved Sep 16, 2024, 06:41 PM UTC

    The Playback issue we had been experiencing is now resolved, and all users should be able to play assets as normal. Please report any additional issues to [email protected]