Flow Capture experienced a minor incident on December 19, 2019 affecting Viewing/Playback, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Viewing/Playback
Update timeline
- identified Dec 19, 2019, 08:56 PM UTC
We have identified an issue with intermittent poor network performance with requests to a CDN edge location. In some cases this is resulting in stalling during video playback.
- monitoring Dec 19, 2019, 09:24 PM UTC
Testing indicates that the network performance issue has been resolved. We have an open ticket with our CDN provider and are continuing to monitor the situation.
- resolved Dec 19, 2019, 10:44 PM UTC
This incident has been resolved.