Flow Capture experienced a minor incident on April 1, 2020 affecting Viewing/Playback, lasting 15h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Viewing/Playback
Update timeline
- investigating Apr 01, 2020, 03:03 AM UTC
We are investigating an issue with video streaming performance being degraded at the CDN level.
- identified Apr 01, 2020, 05:46 AM UTC
This issue has been identified by our CDN provider and a fix is being worked on.
- monitoring Apr 01, 2020, 10:05 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 01, 2020, 06:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 01, 2020, 06:39 PM UTC
This incident has been resolved.