Flow Capture incident

Asset processing errors

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on April 7, 2021 affecting Uploads/Processing, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2021, 09:16 PM UTC
Resolved
Apr 07, 2021, 10:56 PM UTC
Duration
1h 40m
Detected by Pingoru
Apr 07, 2021, 09:16 PM UTC

Affected components

Uploads/Processing

Update timeline

  1. identified Apr 07, 2021, 09:16 PM UTC

    We have had an incident where assets are failing to process. We are redeploying and will reprocess any failed assets during this time.

  2. monitoring Apr 07, 2021, 09:34 PM UTC

    We have implemented a fix and are monitoring the outcome

  3. resolved Apr 07, 2021, 10:56 PM UTC

    This incident has been resolved.