Flow Capture experienced a major incident on May 7, 2021 affecting Uploads/Processing, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Uploads/Processing
Update timeline
- investigating May 07, 2021, 09:41 PM UTC
We're seeing assets fail to process due to gateway timeout errors. We are investigating the issue.
- identified May 07, 2021, 10:09 PM UTC
We have identified the issue and are currently reprocessing effected assets.
- monitoring May 07, 2021, 10:28 PM UTC
We are reprocessing assets and monitoring performance.
- resolved May 07, 2021, 10:35 PM UTC
Assets effected have finished processing.