Flow Capture incident

Some assets experiencing delays in processing

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on May 28, 2021 affecting Uploads/Processing, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2021, 05:56 PM UTC
Resolved
May 28, 2021, 07:06 PM UTC
Duration
1h 9m
Detected by Pingoru
May 28, 2021, 05:56 PM UTC

Affected components

Uploads/Processing

Update timeline

  1. investigating May 28, 2021, 05:56 PM UTC

    We're currently investigating an issue that's caused a delay in processing some assets on Moxion.

  2. investigating May 28, 2021, 06:18 PM UTC

    Many of the assets waiting to be processed have finished or will be soon. We are continuing to investigate the cause of the delay.

  3. resolved May 28, 2021, 07:06 PM UTC

    All affected assets have completed processing and times are now back to normal.