Flow Capture incident

Major Outage

Critical Resolved View vendor source →

Flow Capture experienced a critical incident on July 22, 2021 affecting Viewing/Playback, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2021, 04:21 PM UTC
Resolved
Jul 22, 2021, 05:13 PM UTC
Duration
52m
Detected by Pingoru
Jul 22, 2021, 04:21 PM UTC

Affected components

Viewing/Playback

Update timeline

  1. identified Jul 22, 2021, 04:21 PM UTC

    We're currently experiencing a significant outage that's resulting from a DNS issue with one of our service providers. We have identified the cause and are continuing to look into the best and quickest way to get this resolved.

  2. monitoring Jul 22, 2021, 04:43 PM UTC

    This issue appears to be fixed and playback is online, but we are continuing to monitor until we're certain about its stability.

  3. resolved Jul 22, 2021, 05:13 PM UTC

    This incident has been resolved.